by Elena Ariste Mur · Ediciones Díaz de Santos, S.A. · tapa blanda · ISBN 9788490523155
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This book, 'Active Listening: Learning to Listen and Respond Effectively and Empathetically. One Hundred Dialogues', offers a methodology based on the Humanistic Counseling Model centered on the person, complementing communication training. It facilitates the learning and application of active listening, modifying dialogue and opening new perspectives. Through one hundred complete and real dialogues, the book demonstrates how to communicate adequately is possible, being a practical tool for both professionals and anyone interested in improving their communication skills.
