TERMS AND CONDITIONS OF USE
Welcome to Hamelyn, an online store operated by HAMELYN TECHNOLOGIES S.L., with TAX ID B01658244 and registered office at Calle de los Llanos de Jerez 1, 28823, Coslada, Madrid, Spain>.
By accessing and using any of our websites (such as tienda.hamelyn.com, botiga.hamelyn.cat, shop.hamelyn.fr, loja.hamelyn.pt, store.hamelyn.nl, markt.hamelyn.de, tienda.hamelyn.mx, tienda.hamelyn.co, tienda.hamelyn.ar, among others), you accept these Terms and Conditions of Use. We recommend you to read them carefully before browsing or making any purchase.
1. General website information
HAMELYN offers through its platforms the online purchase of second-hand cultural products (books, music, movies and video games), categorized according to their conservation status. We reserve the right to modify at any time the commercial offer, conditions of use, prices or product availability, without prior notice.
2. Website access and use
Access to the website is free, although to make purchases it is necessary to provide personal data and accept our Privacy Policy.
- The user agrees to make proper use of the site, avoiding any illegal activity or contrary to good customs.
- It is not allowed to use the website for fraudulent purposes, or to make false orders or that infringe third-party rights.
3. Security and navigation
All payment processes and data transmission are performed through secure servers with SSL encryption. We use technical and organizational security measures to ensure the confidentiality and integrity of the information. However, HAMELYN cannot guarantee the absence of technical errors, occasional system failures or interruptions beyond our control (for example, failures in hosting providers or payment gateways).
4. Registration and user responsibility
- Registration is not mandatory to make purchases, but it facilitates access to order history and other functionalities.
- The user is responsible for providing truthful and up-to-date data.
- HAMELYN is not responsible for problems arising from the use of incorrect or fraudulent information.
5. Content and intellectual property
All website content (texts, images, design, code, logos, descriptions, product sheets...) are the property of HAMELYN or their respective owners and are protected by current intellectual property regulations. Reproduction, distribution or use without express authorization is prohibited.
6. Product availability and orders
All products are second-hand and subject to real-time availability. In case of unavailability of a product after purchase, we will inform you as soon as possible and proceed with the total refund of the amount paid. Images and descriptions are indicative; there may be slight differences in color, edition or other details.
7. Payment methods
We accept payments through Stripe, PayPal, Google Pay, Apple Pay and credit or debit cards (Visa, Mastercard, American Express, Maestro, among others). Transactions are processed on secure servers under the international PCI DSS security standards. The charge is made in dollars (USD) or in the local currency, depending on the country of access and the selected payment method.
9. Responsibility
HAMELYN will not be responsible for the improper use of the purchased products, nor for damages resulting from incorrect use or manipulation by the user. We will also not be responsible for:
- Technical failures on the website or external platforms
- Unauthorized access by minors, being the responsibility of their guardians
10. Modification of Terms
HAMELYN reserves the right to update these Terms and Conditions at any time. Previous purchases will be governed by the conditions in force at the time of their completion . We recommend reviewing this section periodically.
11. Applicable law and jurisdiction
These terms are governed by Spanish legislation. For any controversy, both parties submit to the Courts and Tribunals of Madrid, unless consumer regulations determine another applicable jurisdiction.
You can also access the European online dispute resolution platform: https://ec.europa.eu/consumers/odr/
12. Data protection
The use of the site implies acceptance of our Privacy Policy. The processing of personal data is carried out in accordance with the General Data Protection Regulation (EU 2016/679) and the LOPDGDD 3/2018.