by Olga Castanyer Mayer-Spiess, Estela Ortega · CONECTA · tapa blanda · ISBN 9788415431558
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«Asertividad en el trabajo» is the practical handbook by Olga Castanyer Mayer-Spiess and Estela Ortega, published by Conecta in paperback.
Practical handbook on assertiveness and self-esteem in the workplace. It explains why it is hard to express opinions and expectations to bosses, subordinates or colleagues, and how a lack of assertiveness leads to frustration and communication problems. It proposes strategies for stating one's views and defending one's own interests without aggression.
Third edition, published on October 3, 2013, in Spanish. Format: paperback with flaps. ISBN 9788415431558.
Aimed at professionals who want to improve their workplace communication and defend their opinions firmly, without falling into aggression.
