by Equipo Deusto · tapa dura · ISBN 9788423411559
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«Cómo dialogar de forma constructiva» is the communication guide by Equipo Deusto, published by Deusto in hardcover (154 pages, in Spanish).
The book starts from the premise that conflict of desires between people is the rule, not the exception. It proposes methods to resolve problems and disagreements in couple, work, or therapeutic relationships, and advocates attentive listening: understanding what the other communicates and knowing how to express oneself to negotiate, rather than avoiding the problem or attacking.
Originally published in English as Talking It Out: A Guide to Effective Communication and Problem Solving.
For readers interested in developing dialogue skills and facing personal or professional conflicts constructively.
