by Fabienne Gambrelle, Félix Torres · A. Michel · tapa blanda · ISBN 9782226079848
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«Générale de service informatique» is an essay on economic history by Fabienne Gambrelle and Félix Torres (Albin Michel, paperback, 233 pp., in French).
It reconstructs the history of GSI, a French IT services company founded by Jacques Raiman in 1971 and chaired by Édouard Balladur. It covers its evolution between 1970 and 1995: technical and economic expansion, work organization, gestation in the United States, payroll management, facilities management and the search for total quality.
The study was produced by Public Histoire using archives and interviews. Published in 1996, it includes a foreword by Michel Crozier and an epilogue by Jacques Raiman and Yves Messarovitch.
Aimed at readers interested in business history, organizational management and the evolution of the IT services sector in France.
