by Thierry Lefeuvre, Dany Deschamps, Patrick Roussel, Laurence Xeuxet · Foucher · tapa blanda · ISBN 9782216104031
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«Gestion de clientèles BTS NRC 1re & 2e années» is the educational manual by Thierry Lefeuvre, Dany Deschamps, Patrick Roussel and Laurence Xeuxet, in paperback.
The manual organizes BTS NRC training into 37 chapters and 9 topics: marketing and client management, knowledge and analysis of the clientele, sales forecasting, costs, client approach, offer adaptation, payments, financing and commercial risk. It includes 150 directed assignments and resource sheets to prepare for the E5 exam.
Published by Foucher in 2007 in French, with 318 pages; it belongs to the Fouchercommerce.com collection.
For first- and second-year students of the BTS NRC (Négociation et Relation Client) preparing for the E5 exam.
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