
by Natalia de la Peña Calvo · EDITORIAL CEP, S.L. · tapa blanda · ISBN 9788419852281
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This manual is designed to meet the training objectives related to Professional Certificates, specifically for the accreditation of professional competence. It focuses on the contents of the transversal training module Data Recording (MF0973_1), which is part of the Professional Certificate Administrative activities in customer relations (ADGG0208). The book offers resources such as technical sheets, objectives, theoretical development, practical and self-assessment exercises, summaries and additional documentation.