by George Kohlrieser · Jossey-Bass Inc.,U.S. · tapa dura · ISBN 9780787983840
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In 'Hostage at the Table', George Kohlrieser, a veteran hostage negotiator, reveals how proven techniques in hostage negotiations can be applied to personal and business relationships. Kohlrieser explains that only by openly facing conflict can one progress through the most difficult business challenges. The author outlines the seven key factors for resolving problems and shows how business leaders can develop skills to create trust in their companies.
