by Sara López Aranda, Elisa Gonzalez Lara · tapa blanda · ISBN 9788483645468
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«Inglés profesional para actividades comerciales» is the business English manual by Sara López Aranda and Elisa Gonzalez Lara (IC Editorial, paperback).
Manual that teaches the English needed for sales: customer service, product presentation, handling complaints, telephone and written communication, and business documentation. Includes practical simulations of situations such as complaints, negotiations and marketing campaigns, as well as e-commerce vocabulary.
Published in 2011 by IC Editorial. Corresponds to training module MF1002_2 of the professional certificate COMV0108 (Sales activities).
Aimed at preparing for the professional certificate COMV0108 (Sales activities) and at professional use of business English.
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