
by Agustí Cerrillo · Editorial UOC, S.L. · tapa blanda · ISBN 9788497884167

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«L'Administració electrònica» is the popular essay by Agustí Cerrillo, published by Editorial UOC in paperback (88 pages, in Catalan).
The book explains how e-government seeks to conduct relations between public institutions and citizens using new technologies. It is not limited to avoiding counters: it proposes streamlining procedures and improving processes. The work reviews legislation and the degree of implementation in Europe, Spain and Catalonia.
Volume 24 of the VullSaber collection; first edition published in 2006 in Barcelona.
Aimed at professionals and scholars of public administration and readers interested in the digitalization of public services.
