by Fernando de Manuel Dasí, Rafael Martínez-Vilanova Martínez · ESIC Editorial · tapa blanda · ISBN 9788417129774
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«Los 100 errores en la comunicación personal» is the communication manual by Fernando de Manuel Dasí and Rafael Martínez-Vilanova Martínez, in paperback.
The authors describe a hundred frequent errors in personal communication and show them in scenes such as meetings, client interviews or assignments to collaborators. The book proposes detecting them in one's own behavior and practicing assertiveness and active listening to communicate better at work and in personal relationships.
First edition of 2018, published by ESIC Editorial; 136 pages in Spanish. Complements 'Los cien errores en los procesos de negociación' and 'Técnicas de negociación, un método práctico'.
For professionals, managers and business students who want to improve their communication in the workplace.
