Manejo de herramientas, técnicas y habilidades para la prestación de un servicio de teleasistencia

Synopsis of Manejo de herramientas, técnicas y habilidades para la prestación de un servicio de teleasistencia

This book is a comprehensive guide on the management of tools, techniques, and skills necessary to provide an effective telecare service. It focuses on effective communication with people in situations of dependency, addressing strategies and skills for teleoperators. The manual explores the essential details for the preparation and achievement of objectives, balancing theory with practical examples. Ideal for professionals and students in the socio-cultural and community services sector.