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Francis Buttle is a retired Professor of Customer Relationship Management (CRM), Management, Relationship Marketing, and Marketing, and a customer management consultant based. He is author of more than 160 peer-reviewed scientific papers and 16 books which have been cited over 20,000 times earning him an h-index of 51.
Francis Buttle is a retired Professor of Customer Relationship Management (CRM), Management, Relationship Marketing, and Marketing, and a customer management consultant based. He is author of more than 160 peer-reviewed scientific papers and 16 books which have been cited over 20,000 times earning him an h-index of 51.
