by Ausilia Pozzi, Elisabetta Grimaldi · DE VECCHI EDICIONES, S.A. · tapa dura · ISBN 9788431541002
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«Al teléfono en inglés» is the practical guide by Ausilia Pozzi and Elisabetta Grimaldi, published by De Vecchi Ediciones in hardcover (156 pages, in Spanish).
Speaking on the phone in another language adds a difficulty: you cannot see the gestures or lips of the interlocutor, who may also speak quickly or articulate little. This guide offers resources for handling the phases of a call: greeting, asking for information, making questions, or apologizing in professional and personal contexts.
The work dates from 2009 and bears the subtitle «Situations of professional and private life».
For English students and professionals who need to gain fluency in phone calls, both work-related and personal.
