
by Liz Clasen · Reader's Digest · tapa dura · ISBN 9780276427695

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«Can They Do That?» is the practical guide to legal rights by Liz Clasen, published by Reader's Digest in hardcover (480 pages, in English).
Reference work explaining how to defend consumer rights against bureaucracy. It covers everyday situations: purchases of goods and services, travel, healthcare, housing, employment, accidents or inheritances, and details the steps to make a claim. Includes a CD with model complaint letters.
Published in August 2004, the book focuses on the legal framework of England and Wales: consumer law and citizens' rights.
Aimed at the general public who want to claim on their own against companies or administration, without needing to hire a lawyer.
