by Estrella Montolío, Mario Tascón · Los Libros de la Catarata · tapa blanda · ISBN 9788490979662
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«El derecho a entender» is the essay by Estrella Montolío and Mario Tascón on clear communication, published by Los Libros de la Catarata in paperback (192 pages, in Spanish).
It starts from the everyday experience of receiving documents and notifications from the Administration or companies that are difficult to understand. It analyzes the origin of the right to understand, its historical development, its legal protection in different countries and its implications in the Internet age and in European Union regulations. It also proposes a practical methodology for achieving clear communication that puts people at the center.
Work published in the Mayor collection, number 774. Includes a prologue by Juli Ponce Solé. The authors are Estrella Montolío, professor of Spanish Language, and Mario Tascón, journalist.
Recommended for those who work with administrative, legal or institutional texts and for anyone interested in improving communication between institutions and citizens.
