
by William S. Swan, Phillip Margulies · Wiley · tapa dura · ISBN 9780471514695

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«How to Do a Superior Performance Appraisal» is the guide by William S. Swan and Phillip Margulies, published by Wiley in hardcover (223 pages, in English).
Explains how to prepare and conduct performance appraisals without generating conflict: understanding the criteria, gathering data, leading a productive conversation, and handling defensiveness. Includes checklists, fact sheets, and sample dialogues to increase productivity and team morale.
First edition published on January 16, 1991. The final chapter addresses the legal aspects of appraisal and offers guidelines for making it complete, accurate, and fair.
For managers, HR professionals, and executives who want to improve how they evaluate their teams' performance.

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