Buy 3, pay for 2 — use code TRIPLEUS at checkout.
La satisfacción total del cliente
4.6
Negocios y EconomíaISBN | 9788448101428
-
VAT included
Free SHIPPING
Free returns within 30 days
Pay with:
Available offers by condition
New condition items ship with free shipping on orders from $15. All other conditions always include free shipping with no minimum order.
* All our products are carefully inspected to support sustainable culture.
Hamelyn quality guarantee
Every product is inspected, cleaned and verified before shipping. If it's not what you expected, we'll refund your money.
Product details
Pages: 342 pages
Author: Jacques Horovitz, Michele Jurgens Panak
Publisher: MCGRAW HILL (FONDO)
ISBN: 9788448101428
Format: tapa blanda
Language: es-ES
ISBN: 9788448101428
Synopsis of La satisfacción total del cliente
Este libro, escrito por Jacques Horovitz y Michele Jurgens Panak, explora la estrategia de 25 compañías europeas líderes en calidad de servicio. Publicado en 1993 por McGraw-Hill Interamericana, el libro ofrece una visión detallada sobre cómo estas empresas logran la satisfacción total del cliente. Con un prólogo de José Ramón Zaratiegui, esta edición en tapa blanda es una valiosa herramienta para profesionales y estudiantes del área de marketing y administración de empresas.
More titles for fans of Jacques Horovitz, Michele Jurgens Panak
Recommended by Julia
Best-selling books in Business
Best sellers
Last unit!3 people have it in their cart
-
VAT included