by Drew Locher · Profit Editorial · tapa blanda · ISBN 9788416583898
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This book demystifies the application of lean methods and goes beyond the basic tools to delve into the key concepts of the lean methodology when applied in administrative and service environments. It covers essential lean tools and breaks down lean concepts into their elementary components, describing them in a context that goes beyond industrial production, offering concrete and practical methodologies. It contains examples that explain the functions found in most service organizations, as well as the administrative areas of industrial companies. A step-by-step implementation guide.
