by José Antonio Dorado Juárez · STMES|#Editorial Sintesis · tapa blanda · ISBN 9788499589039
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«Recepción y reservas» is the hotel reception manual by José Antonio Dorado Juárez, published by Editorial Síntesis in paperback (256 pages).
Practical hotel reception manual: explains how to manage accommodation requests, register guests, attend to them during their stay, and issue the invoice correctly. The approach covers everything from large urban hotels to small establishments, hospitals, and residences, with guidelines for offering quality service.
Part of the Hostelería y Turismo collection (volume 22), within the Gestión de alojamientos turísticos series.
Aimed at those who work or wish to work in the reception of tourist accommodation.
Tapa blanda
