by Laura Viera Lara · IC Editorial · tapa blanda · ISBN 9788483647905
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«Aplicaciones informáticas de gestión comercial» is the administrative management manual by Laura Viera Lara (IC Editorial, 202 pages, paperback, Spanish).
The manual explains how to use computer applications in commercial management: CRM with customers and suppliers, product files and sales agents, warehouse management, invoicing (quotes, orders, delivery notes, invoices) and after-sales tools, including complaints, loyalty and information safeguarding.
It corresponds to training unit UF0351, within module MF0976_2 of the professional certificate ADGD0308 - Administrative management activities. First edition published in March 2012.
Aimed at administration students and professionals, especially those pursuing the ADGD0308 certificate or handling CRM, invoicing and after-sales.
