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Business Process Improvement
by H. James Harrington · McGraw Hill · tapa dura · 274 pages
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Pages: 274 pagesAuthor: H. James HarringtonPublisher: McGraw HillFormat: tapa duraLanguage: enRelease date: 22/4/1991ISBN: ISBN 9780070267688
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Synopsis of Business Process Improvement
Este libro, escrito por H. James Harrington, explora estrategias innovadoras para mejorar la calidad, la productividad y la competitividad en el ámbito empresarial. Publicado en 1991 por McGraw Hill, se enfoca en la aplicación de técnicas de mejora de calidad, originalmente desarrolladas para el sector manufacturero, a las industrias de servicios. El autor proporciona una guía paso a paso para determinar las necesidades y expectativas del cliente, identificar los procesos clave del negocio, crear equipos de mejora de procesos y eliminar la burocracia. Además, se incluyen métodos para medir el progreso, documentar las mejoras y asegurar la mejora continua.
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About the author
Jay Harrington
James H. Harrington III, professionally known as Jay Harrington, is an American actor and director. He is known for his role as the title character in the ABC sitcom Better Off Ted (2009–2010), and as Sgt. David "Deacon" Kay in S.W.A.T. from 2017 to 2025.
Born in 1971Since 19981 titles published28 writing
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