by Carrie Mason-Draffen · Actual Editora · tapa blanda · ISBN 9789898101112
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«Como gerir pessoas difíceis», by Carrie Mason-Draffen, is a people management guide published by Actual Editora in paperback (250 pages).
A manual on difficult workplace relationships: it teaches how to manage difficult behaviors, mediate disputes, steer tense conversations, and foster constructive communication in the team.
The book, published in 2007, is part of the Espírito de Negócios collection. The text is in Portuguese.
Aimed at executives, middle managers, and professionals who want to improve their communication and team management skills.
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