by Roger Fisher, William Ury, Bruce Patton · Random House Business · tapa blanda · ISBN 9781847940933
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This book, written by Roger Fisher, William Ury, and Bruce Patton, offers a practical and concise guide to effective negotiation. It presents a step-by-step strategy for reaching mutually acceptable agreements in any type of conflict, whether it involves parents and children, neighbors, bosses and employees, customers, or corporations. With principles such as separating people from the problem and insisting on objective criteria, 'Getting to Yes' simplifies the negotiation process and ensures success.
Tapa dura
Roger Fisher is an American guitarist primarily known as one of the founding members of the band Heart. His tenure lasted from 1967 until 1980. In 2013 Fisher was inducted into the Rock and Roll Hall of Fame as a member of Heart.
