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Lidar com Pessoas Difíceis
4.6
Negocios y EconomíaISBN | 9789896943660
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Product details
Pages: 120 pages
Author: Amy Gallo
Publisher: Actual Editora
ISBN: 9789896943660
Format: tapa blanda
Language: pt
Release date: 1/1/2019
ISBN: 9789896943660
Synopsis of Lidar com Pessoas Difíceis
Este libro de la serie Inteligencia Emocional de Harvard Business Review Press ofrece herramientas prácticas para gestionar relaciones laborales complicadas. A través de investigaciones detalladas, explica las respuestas emocionales ante colegas difíciles y proporciona estrategias para desarrollar la empatía y la resiliencia necesarias para mantener la calma y la productividad en el entorno profesional. La obra guía al lector sobre cómo reaccionar ante comentarios pasivo-agresivos y cómo identificar si uno mismo es la persona con la que resulta difícil trabajar, transformando interacciones negativas en oportunidades de colaboración eficiente.
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