Manual de recepción hotelera: principios y técnicas

Synopsis of Manual de recepción hotelera: principios y técnicas

«Manual de recepción hotelera: principios y técnicas» is the manual by Fernando Corral Mestas, published by Septem Ediciones in paperback (190 pages).

A didactic work on the fundamentals and procedures of reception in tourist accommodation. Easy to read and practical in approach, it serves as a reference for students, teachers and industry professionals. It covers the use of technological tools for receptionists and quality systems and tourism seals in operational processes.

First edition published in 2006 in Spain. The author, born in Oviedo in 1973, is deputy manager of Hotel Fruela and a lecturer in marketing and hotel management.

For students, teachers and professionals in tourist accommodation who want to master hotel reception and apply quality standards.