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by Paco Underhill, José Luis Nueno · Gestión 2000 · tapa blanda · 266 pages
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En "Por qué compramos: La ciencia del shopping", Paco Underhill y José Luis Nueno exploran el fascinante mundo del comportamiento del consumidor. A través de un análisis profundo y a menudo humorístico, el libro ofrece ideas y consejos para entender y adaptarse a los consumidores en constante evolución. Descubre los factores psicológicos y demográficos que influyen en nuestras decisiones de compra y cómo las empresas pueden optimizar la experiencia de compra para satisfacer las necesidades del cliente moderno.
Paco Underhill is an environmental psychologist, author, and the founder of market research and consulting company Envirosell. He employs the basic idea of environmental psychology, that our surroundings influence our behavior, to find ways of structuring man-made environments to make them conducive to retail purposes.
