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Service compris 2.0
by Philippe Bloch · · 401 pages
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Pages: 401 pagesAuthor: Philippe BlochPublisher: Publisher to be confirmedFormat: PaperbackLanguage: freRelease date: 1/1/2011ISBN: ISBN 9782952769068
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Synopsis of Service compris 2.0
Descubre 'Service Compris 2.0', una guía esencial de Philippe Bloch con 360 ideas innovadoras para mejorar la calidad del servicio al cliente en la era de Internet. Este libro, publicado por Ventana éditions, ofrece estrategias de marketing y gestión adaptadas al Web 2.0, abarcando desde la dirección y los recursos humanos hasta la tecnología de la información y las relaciones con los clientes. Ideal para empresas que buscan optimizar su servicio y mantenerse a la vanguardia en un entorno digital en constante evolución.
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