by B. Jean Naterop, Rod Revell · Cambridge University Press · tapa blanda · ISBN 9780521269759
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«Telephoning in English» is the professional English handbook by B. Jean Naterop and Rod Revell, published by Cambridge University Press in paperback (128 pages, in English).
Course for students of English from lower-intermediate level upwards who need to handle phone calls in work contexts. It trains interactive oral skills —from taking a message to requesting information— and includes readings on telephone systems and techniques. The material is not limited to any specific profession, so it serves a wide range of business and administrative activities.
Handbook from the Cambridge Professional English series, in its student edition (Student's book).
Recommended for students of English for work and professional purposes who want to practice phone communication in business and administrative settings.
