by John Townsend · Management Pocketbooks · tapa blanda · ISBN 9781903776209
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«Trainer Standards Pocketbook» is John Townsend's practical training guide, published by Management Pocketbooks in paperback (96 pages, in English).
John Townsend sets measurable standards for every aspect of the trainer's work, divided into three blocks: creating or adapting training programs, preparing them and delivering them. It works as a daily checklist for trainers to evaluate their own performance and for their managers to have a clear reference for assessment.
Second edition, published in 2004 and illustrated by Phil Hailstone, in The Pocketbook series.
Aimed at professional trainers, instructors and facilitators, as well as their managers as support for evaluating performance.
John Townsend is an American Christian self-help author, business consultant, and psychologist.
