by John Townsend, Paul Donovan · Management Pocketbooks · tapa blanda · ISBN 9781870471701
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«The Facilitator's Pocketbook» is the facilitation manual by John Townsend and Paul Donovan, from Management Pocketbooks, in paperback (96 pages, in English).
A facilitation guide for meetings, team dynamics, project work and training. Covers from preparation to implementation, with interpersonal skills (attitudes and values) and session skills such as energizing or problem-solving. Includes the 'facilitraining rainbow' model for choosing the right approach.
Part of the Trainer series and includes illustrations by Phil Hailstone. Published in February 1999.
Aimed at trainers, management professionals and those who lead meetings, team dynamics or workshops.
John Townsend is an American Christian self-help author, business consultant, and psychologist.
