by Pete Pande, Larry Holpp · McGrawHill Education · tapa blanda · ISBN 9780071381857
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«What Is Six Sigma?» is the essay by Pete Pande and Larry Holpp on Six Sigma, published by McGraw-Hill Education in paperback (98 pages, in English).
Introduction to Six Sigma, the system for improving the quality of organizational processes by reducing defects and times. Written for employees, not just managers, it addresses doubts and skepticism: what it is, why it is implemented and how to contribute to its success. Includes the six themes, the five-step roadmap and ten basic tools.
Published in 2001 and based on the best seller The Six Sigma Way. Part of the General Finance & Investing series from McGraw-Hill Education.
For employees and managers about to implement Six Sigma, and for quality professionals wanting a first approach.
