
by Gini Graham Scott Ph.D. · Amacom · tapa blanda · ISBN 9780814472057

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«A Survival Guide for Working with Humans» is the practical guide by Gini Graham Scott Ph.D., published by Amacom in paperback (176 pages, in English).
Strategies for managing day-to-day interactions with difficult colleagues: whiners, manipulators, and know-it-alls. Based on real cases, it combines interactive questionnaires, personality profiles, and exercises to resolve conflicts, face ethical dilemmas, know when to intervene, and how to withdraw from a confrontation without losing face.
Published in 2004, the work falls within the business and self-help areas. Subtitle: Dealing with Whiners, Back-Stabbers, Know-It-Alls, and Other Difficult People.
Aimed at professionals who want to improve their work environment and readers interested in managing interpersonal conflicts.

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