Buy 3, pay for 2 — use code TRIPLEUS at checkout.
Atención al cliente
4.2
Negocios y EconomíaISBN | 9788436822083
-
VAT included
Free SHIPPING
Free returns within 30 days
Pay with:
Available offers by condition
New condition items ship with free shipping on orders from $15. All other conditions always include free shipping with no minimum order.
* All our products are carefully inspected to support sustainable culture.
Hamelyn quality guarantee
Every product is inspected, cleaned and verified before shipping. If it's not what you expected, we'll refund your money.
Product details
Pages: 232 pages
Author: Antonio Blanco Prieto
Publisher: Ediciones Pirámide
ISBN: 9788436822083
Format: tapa blanda
Language: es-ES
Release date: 15/9/2008
ISBN: 9788436822083
Synopsis of Atención al cliente
Este libro explora los fundamentos de la atención al cliente y la psicología del consumidor, analizando los tipos y variables en las relaciones con los clientes. Ofrece pautas para desarrollar habilidades sociales en el manejo de dudas, objeciones, quejas y reclamaciones, adaptándose a la experiencia de empresas y profesionales de la venta y el servicio al cliente. Es una guía práctica para ofrecer un servicio personalizado y superar las expectativas de los usuarios.
More titles for fans of Antonio Blanco Prieto
Recommended by Julia
Best-selling books in Business
Best sellers
Last unit!5 people have it in their cart
-
VAT included