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Atención básica al cliente
by Manuel José Díaz Fernández · EDITORIAL CEP, S.L. · tapa blanda · 102 pages
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Pages: 102 pagesAuthor: Manuel José Díaz FernándezPublisher: EDITORIAL CEP, S.L.Format: tapa blandaLanguage: es-ESRelease date: 7/3/2014ISBN: ISBN 9788468151953
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Synopsis of Atención básica al cliente
Este manual proporciona una guía básica sobre la atención al cliente, enfocándose en las actividades auxiliares de comercio. Cubre los aspectos esenciales para ofrecer un servicio de calidad y mejorar la satisfacción del cliente. Ideal para profesionales que buscan desarrollar sus habilidades en el área de atención al cliente y comercio. Este manual sigue fielmente el índice de contenidos publicado en el Real Decreto que lo regula. Se trata de un material dirigido a favorecer el aprendizaje teórico-práctico que resultará de gran utilidad para la impartición de los cursos organizados por el centro acreditado.
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