by Ken Blanchard, Dana Gaines Robinson, Jim Robinson · Empresa Activa · tapa blanda · ISBN 9788495787309
VAT included
Hamelyn quality guarantee · checked and verified, or your money back
«El consejo del jardinero» is the business fable by Ken Blanchard, Dana Gaines Robinson and Jim Robinson (Empresa Activa, paperback, 176 pages).
This business fable follows Bill Ambers, Customer Service director, who must improve the low performance of his call center. Thanks to Michael St. Vincent, gardener and businessman, Bill learns to diagnose the real causes of problems and correct the factors that limit the productivity of people and teams.
The book, subtitled «Identificar los factores que conducen al óptimo rendimiento», was published in 2003 within the Business Narrative collection.
For executives, managers and professionals seeking to improve team performance and solve productivity problems.
Kenneth Hartley Blanchard is an American author, business consultant and motivational speaker who has written more than 70 books, most of which were co-authored. His most successful book, The One Minute Manager, has sold more than 15 million copies and been translated into many languages. He is the co-creator with Dr. Paul Hersey of Situational Leadership, a theory they developed while working on the textbook Management of Organizational Behavior.
