by James M. Kouzes, Barry Z. Posner · Jossey-Bass Inc.,U.S. · tapa blanda · ISBN 9780787964634
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«Encouraging the Heart» is the leadership guide by James M. Kouzes and Barry Z. Posner, published by Jossey-Bass in paperback (224 pages, in English).
The book addresses recognition and reward as central leadership tools. With real examples and practical strategies, the authors show how leaders can motivate their teams, celebrate achievements, and make each person feel valued. It includes the 'Encouragement Index' and seven keys to encouraging others.
Volume 5 of the J-B Leadership Challenge series: Kouzes/Posner. Published in 2003; includes bibliographic references and index.
Work for executives, middle managers, and HR professionals seeking tools to recognize and motivate their teams.
