by Madan Birla · Wiley · tapa dura · ISBN 9780471715795
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«FedEx Delivers» is the business leadership essay by Madan Birla, published by Wiley in hardcover (242 pages, in English).
The book explains how FedEx became an international powerhouse through leadership practices that stimulate employee creativity and commitment. With first-person accounts from company executives, Madan Birla details a model for creating and sustaining a culture of innovation, reducing it to three steps: generation, acceptance, and implementation of ideas.
The hardcover edition was originally published on June 1, 2005, and its content falls within business management and leadership.
It will interest executives, team leaders, and management students who want to apply innovation models to their organizations.
