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Gestión de protocolo
by Cristina Cabero Soto · Ediciones Paraninfo, S.A · tapa blanda · 104 pages
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Pages: 104 pagesAuthor: Cristina Cabero SotoPublisher: Ediciones Paraninfo, S.AFormat: tapa blandaLanguage: es-ESRelease date: 24/8/2012ISBN: ISBN 9788428310826
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Synopsis of Gestión de protocolo
Este libro presenta de forma sencilla y didáctica un conocimiento general acerca del protocolo y su aplicación en el ámbito laboral del sector turístico. El objetivo principal es mostrar las claves para ofrecer la mejor atención posible al cliente. Se abordan temas como el protocolo oficial, los usos sociales, los tipos de tratamiento y su correcta utilización. Además, se analiza en detalle el protocolo en restauración, mostrando cómo elegir el salón y el tipo de mesa más apropiado, los diferentes tipos de servicio personal de plato y los pasos a seguir en el montaje de una mesa de banquete. Este libro es imprescindible para profesionales, docentes y alumnos vinculados al mundo de la hostelería y el turismo.
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