by Dave Melton, Tim McIntyre · Wiley · tapa dura · ISBN 9780470438282
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«Hire the American Dream» is the business management essay by Dave Melton and Tim McIntyre, published by Wiley in hardcover (224 pages, in English).
The book explains how to build a high-performance, customer-focused team from minimum-wage employees, using lessons from Domino's Pizza. It also covers selection, training, motivation, incentives, feedback, and retention to create loyal, service-oriented workforces.
First edition, published in 2009, with a foreword by David A. Brandon, president and CEO of Domino's Pizza.
It is for managers, franchisees, and entrepreneurs who want to improve motivation and customer service with minimum-wage teams.
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