by Tom Peters, Robert H. Waterman Jr · tapa blanda · ISBN 9781781253403
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«In Search of Excellence» is the management essay by Tom Peters and Robert H. Waterman Jr., published by Profile Books Ltd in hardcover, in English.
The book analyzes why some American companies excel and distills the eight traits shared by the best-run ones: obsession with the customer, innovation, trust in people and leadership, among others. Drawing on real cases, the authors turn these qualities into management guidelines applicable to any organization seeking to improve its performance.
Published on May 28, 2015, this edition belongs to the Profile Business Classics series.
Aimed at executives, entrepreneurs and professionals interested in management, leadership and corporate culture.
Thomas J. Peters, an American writer on business-management practices, became best-known for his 1982 book In Search of Excellence
