by Nigel Slack, Stuart Chambers, Robert Johnston, Alan Betts · Pearson Education Limited · tapa dura · ISBN 9780273718512
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«Operations and Process Management: Principles and Practice for Strategic Impact» is the operations management textbook by Nigel Slack, Stuart Chambers, Robert Johnston and Alan Betts, published by Pearson Education Limited in hardcover (541 pages, in English).
Academic textbook covering the fundamental principles and processes for managing business operations, from a managerial perspective and integrating services and manufacturing. Suitable for MBA students and executive courses, and includes a CD for practising and exploring the concepts and techniques presented.
Aimed at MBA, executive MBA and executive course students in operations and process management.
