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Relation client BTS NRC 1re et 2e années
Relation client BTS NRC 1re et 2e années
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Relation client BTS NRC 1re et 2e années

by Marie-José Chacon Benito, Laurence Garnier, Bruno Roussel · Nathan Technique · tapa blanda · 359 pages

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Pages: 359 pagesAuthor: Marie-José Chacon Benito, Laurence Garnier, Bruno RousselPublisher: Nathan TechniqueFormat: tapa blandaLanguage: frRelease date: 1/5/2014ISBN: ISBN 9782091630885

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Synopsis of Relation client BTS NRC 1re et 2e années

Este manual educativo está diseñado específicamente para los estudiantes de los dos primeros años del BTS Négociation et Relation Client (NRC) en Francia. La obra ofrece un enfoque claro y atractivo que va a lo esencial, combinando textos y documentos actualizados para facilitar el aprendizaje de la gestión de relaciones con los clientes. El libro incluye acceso al sistema i-Manuel, una solución bi-media que permite a los alumnos trabajar tanto en formato impreso como en estaciones informáticas, optimizando el desarrollo de competencias profesionales en el ámbito comercial y de gestión.



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