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Service Management
4.2
Negocios y EconomíaISBN | 9780071157094
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Product details
Pages: 640 pages
Author: James A. Fitzsimmons, Mona J. Fitzsimmons
Publisher: McGraw-Hill Education (ISE Editions)
ISBN: 9780071157094
Format: tapa blanda
Language: en
Release date: 1/7/1998
ISBN: 9780071157094
Synopsis of Service Management
Este libro, titulado 'Service Management: Operations, Strategy, and Information Technology', es una guía completa sobre la gestión de servicios. Escrito por James A. Fitzsimmons y Mona J. Fitzsimmons, aborda las operaciones, la estrategia y la tecnología de la información en el contexto de la gestión de servicios. Publicado por McGraw-Hill/Irwin en 1998, el libro tiene 640 páginas y está dirigido a estudiantes y profesionales del sector de servicios.
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