by Douglas Stone, Sheila Heen · Penguin Books · tapa blanda · ISBN 9780670922635
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«Thanks for the Feedback» is the practical guide to communication and personal development by Douglas Stone and Sheila Heen, in paperback (348 pages, in English).
Douglas Stone and Sheila Heen analyze the tension between wanting to learn and wanting to be accepted, and explain why daily criticism, even when poorly delivered, costs us so much. They propose tools and a practical framework for receiving feedback with curiosity, both at work and in personal relationships, and turning it into an opportunity for improvement.
Published by Penguin Books in 2015. Douglas Stone and Sheila Heen belong to the Harvard Negotiation Project and are also authors of Difficult Conversations.
Aimed at professionals and any reader interested in improving their communication, developing work relationships and using criticism as a tool for growth.
