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Difficult Conversations: How to Discuss What Matters Most
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Negocios y EconomíaISBN | 9780140288520
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Product details
Pages: 250 pages
Author: Douglas Stone, Bruce Patton, Sheila Heen, Roger Fisher
Publisher: Penguin
ISBN: 9780140288520
Format: tapa blanda
Language: en
Release date: 3/4/2000
ISBN: 9780140288520
Synopsis of Difficult Conversations: How to Discuss What Matters Most
En 'Conversaciones Difíciles: Cómo Discutir Lo Que Más Importa', los autores Douglas Stone, Bruce Patton y Sheila Heen ofrecen una guía práctica para navegar situaciones de comunicación desafiantes. Basado en investigaciones del Proyecto de Negociación de Harvard, el libro proporciona un enfoque paso a paso para abordar conversaciones difíciles con confianza y habilidad. Aprenderás a descifrar la estructura subyacente de cada conversación, interpretar el significado de lo que se dice y lo que no, manejar emociones fuertes y transformar tu enfoque para lograr resultados constructivos en tus interacciones personales y profesionales.
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