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The Complete Guide to Telemarketing Management
4.3
Negocios y EconomíaISBN | 9780965892506
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Product details
Pages: 333 pages
Author: Joel Linchitz
Publisher: Phone for Success
ISBN: 9780965892506
Format: tapa blanda
Language: en
Release date: 1/2/2000
ISBN: 9780965892506
Synopsis of The Complete Guide to Telemarketing Management
Esta guía completa sobre la gestión del telemarketing ofrece una visión detallada de todos los aspectos necesarios para dirigir un centro de llamadas exitoso. Desde la puesta en marcha hasta la ejecución diaria, el libro explora temas vitales como la optimización de recursos humanos, el diseño de scripts efectivos y el cumplimiento de normativas éticas y legales. Incluye ejemplos prácticos, formularios y estudios de caso para maximizar la rentabilidad y movilizar las operaciones de telemarketing.
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