by Roger C. Schank · McGraw-Hill · tapa dura · ISBN 9780786311484
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Through the virtual reality of computer simulations and role-playing scenarios, Virtual Learning shows you how to radically rethink your company's entire training process. Its proven steps and strategies will demonstrate how you can excite your employees, make them want to learn more about your business, improve your customer service dramatically, and decrease training costs as you increase productivity! Features real case histories of companies including Andersen Consulting, Target, and Bennigans.
