by Ana Cabello Ganuza, Rosa Gutiérrez Mañas, Alfredo Juan Grau Grau · Ediciones Paraninfo, S.A · tapa blanda · ISBN 9788428397964
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«Administración y gestión de las comunicaciones de la dirección» is the training manual by Ana Cabello Ganuza, Rosa Gutiérrez Mañas and Alfredo Juan Grau Grau.
A training work that addresses business communication as a strategic resource: it reviews in-person, remote and telephone channels, social protocol and conflict resolution. It includes explanations, practical activities adapted to the current work environment and self-assessment exercises with online solutions.
First edition published on April 27, 2015. Part of the Administración y Gestión collection. Corresponds to module MF0982_3 of the professional certificates for management assistance.
Aimed at vocational training students and professional certificate candidates in the administration and management area.
