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Basic Telephone Training
by Anne Watson-Delestrée · Ltp/language Teaching Pub. · tapa blanda · 80 pages
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Pages: 80 pagesAuthor: Anne Watson-DelestréePublisher: Ltp/language Teaching Pub.Format: tapa blandaLanguage: enRelease date: 1/4/1988ISBN: ISBN 9780906717424
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Synopsis of Basic Telephone Training
Este libro es un curso básico diseñado para personas que necesitan mejorar sus habilidades telefónicas en el ámbito laboral. Cubre el lenguaje y las habilidades necesarias para desenvolverse con confianza al teléfono, incluyendo cómo escuchar atentamente, tomar mensajes y vocabulario básico. Es ideal para recepcionistas, secretarios y cualquier persona que necesite comunicarse eficazmente por teléfono en un entorno profesional.
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