by Anne Watson-Delestrée · Ltp/language Teaching Pub. · tapa blanda · ISBN 9780906717424
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«Basic Telephone Training» is the basic telephone English course by Anne Watson-Delestrée (Language Teaching Publications, paperback, 80 pages).
Course for handling calls at work. Covers language for making and receiving calls, listening carefully, taking messages, numbers and dates, spelling, and understanding recorded messages. Designed for class, self-study, or in-company training; builds fluency on the phone with little prior knowledge.
Text in English. First published in April 1988. ISBN-13: 9780906717424.
Aimed at receptionists, secretaries, and anyone who needs to handle calls in English at a basic level.
Tapa blanda
